Using RAG technology and large language models to search for documents and obtain information in corporate information systems

This paper investigates the effectiveness of Retrieval-Augmented Generation (RAG) combined with various Large Language Models (LLMs) for document retrieval and information access in corporate information systems. We survey typical use-cases of LLMs in enterprise environments, outline the RAG architecture, and discuss the major challenges that arise when integrating LLMs into a RAG pipeline. A system architecture is proposed that couples a text-vector encoder with an LLM. The encoder builds a vector database that indexes a library of corporate documents. For every user query, relevant contextual fragments are retrieved from this library via the FAISS engine and appended to the prompt given to the LLM. The LLM then generates an answer grounded in the supplied context. The overall structure and workflow of the proposed RAG solution are described in detail. To justify the choice of the generative component, we benchmark a set of widely used LLMs — ChatGPT, GigaChat, YandexGPT, Llama, Mistral, Qwen, and others — when employed as the answer-generation module. Using an expert-annotated test set of queries, we evaluate the accuracy, completeness, linguistic quality, and conciseness of the responses. Model-specific characteristics and average response latencies are analysed; the study highlights the significant influence of available GPU memory on the throughput of local LLM deployments. An overall ranking of the models is derived from an aggregated quality metric. The results confirm that the proposed RAG architecture provides efficient document retrieval and information delivery in corporate environments. Future research directions include richer context augmentation techniques and a transition toward agent-based LLM architectures. The paper concludes with practical recommendations on selecting an optimal RAG–LLM configuration to ensure fast and precise access to enterprise knowledge assets.